Did Liberty Tax screw me over??

Me and my husband got our taxes done at Liberty Tax, filed separately because we were married at the beginning of this year. He had one W2 and filed single and his was $240 + $49.95 fee I had 2 W2's and one dependent and filed Head of Household, and mine was $477 + $49.95 fee. The lady told me that it would

Me and my husband got our taxes done at Liberty Tax, filed separately because we were married at the beginning of this year. He had one W2 and filed single and his was $240 + $49.95 fee I had 2 W2's and one dependent and filed Head of Household, and mine was $477 + $49.95 fee. The lady told me that it would start off at $71 but I don't understand how they can charge that much for only what lasted 10 minutes and it was not complex. Any advice?

Other answer:

tro:
if you were single in 2016, you each file as single, the one who claims a child does claim head of household if the requirements are met
any time you have a company prepare your taxes they will charge far more than what you can do it for yourself even using the programs available to you
most of them charge by the forms, I have seen returns prepared with forms with not a single entry on them but the preparer checked for those forms and they were completed, which increased their fee
it doesn't matter it only took 10 minutes to get your information there are more to your charges than the time it takes the interviewer to get your information, the people doing the work have registration fees to pay,they have pursued and continue to pursue education which is not free and then the offices have all that equipment as well as tax programs that cost
you got off reasonably well depending on someone else to prepare your return
Herrmann:
"He had one W2 and filed single "
"I… filed Head of Household"

If you lived together, even for only ONE day, you are guilty of FRAUD. If you live together, you have to file Married Filing Separate and you do NOT get certain benefits like Child Care.

Judy:
Just married at the beginning of 2017? Your returns were probably filed right. Did he take any additional services, like having his fees taken out of his refund, or file a state and/or local return? Or even worse, get an advance from them on his refund? They charge extra for each of those things. And you had a dependent, child tax credit, and maybe EIC, and they charge extra for those too. All the chain preparers do. Not illegal, but sounds like a high price. Somewhere in the packet they gave you, it should show details on what you ere charged for. Advice – next year look for a VITA site https://www.irs.gov/individuals/free-tax… they don't give loans though for "early refund".
Eva:
They screwed you big time. Did either one of you claim EIC? That will add quite a bit to the return. Did they charge you for "audit protection" or additional fees to efile, direct deposit your refund, take their payment out of your refund, etc? Fees to efile and direct deposit are against IRS rules. Did either one have multiple states? Liberty Tax is probably the worst of all the franchises. What was the extra $49.95 for? You probably could have filed them for free on one of the "free file" sites.
Max Hoopla:
They have their fee schedule. If you don't want to pay it, go somewhere else.
David and Stephanie:
No, you screwed yourself over.

Those charges are normal based on the returns. The "starting price" of $71 is for a basic return on form 1040-EZ with one W2 form. Every extra form or upgrade to more complex return makes it more expensive.

The $49.95 fee you each paid is a bank fee for processing your refund to pay for your filing fees. You could have avoided that charge by paying at the time of service instead of having the charges deducted from your account.

kelby7670:
My advice is to go to VITA and have your federal and state taxes filed for no charge.
Wayne Z:
Those are typical fees for the tax prep chains.
Pascal the Gambler:
Those places charge an arm and a leg for EIC returns. Could have paid $50 for Turbo Tax software and done it yourself.
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