Do you work in retail? whst do you with cranky customers?

Best Answer:

adiwsusanto: Stay professional. Try to understand their frustration, be courteous but still professional.

Other answer:

It's your job to be pleasant regardless of how cranky your customers are.
Sharon S:
You kill them with kindness as the customer is always first.
Kill them with kindness :). Honestly, just be their pin cushion and forget about it.