I need someone to explain to me what the money award on my paycheck is? And why is my pay less than what i normally get paid?

I work for CVS and I checked my paystub to see how much I am going to get paid so I could buy my childrens christmas presents. My biweekly gross pay is always around $1000, but when I look on the paystub it said $1899. So i looked at it good to see where it was messed up at and realized that there is an award on

I work for CVS and I checked my paystub to see how much I am going to get paid so I could buy my childrens christmas presents. My biweekly gross pay is always around $1000, but when I look on the paystub it said $1899. So i looked at it good to see where it was messed up at and realized that there is an award on there for $986 but I never received an award. Also instead of getting my $500 check I received $228 so I'm missing about $272. It looks like they took out $551 in taxes and other little things that still dont add up. I asked my manager, my district manager and our payroll manager, and no one still knows what that award is or where it came from! Can someone please help and explain what the award is?

Other answer:

Katy M:
If nobody at your company can tell you what the award is, how would total strangers? I know you said you already asked the payroll manager, but that or HR are the only people who would know the answer to this.

At this time of the year, I would guess Christmas bonus. Bonuses are (or used to be anyway) taxed at a higher amount.

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tro:
only those in your payroll dept can tell you what they are on your pay stub, if you normally get $1K but this time $1899, you are getting paid for the bonus
WRG:
As your payroll department.
MadMan:
Talk to your payroll department. No one here can help you.
laughter_every_day:
No one here knows.
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