I saw her on Monday (5 days ago) and I have been seeing this doctor every month for a year (she's a specialist treating me for a serious illness). I forgot my credit card at home and she said fine, don't worry about it just give me a call when you can and the receptionist will take the call. I said I
I saw her on Monday (5 days ago) and I have been seeing this doctor every month for a year (she's a specialist treating me for a serious illness). I forgot my credit card at home and she said fine, don't worry about it just give me a call when you can and the receptionist will take the call. I said I won't be able to call today as I am going straight to work but I will make sure to call as soon as I can and then I booked my next appointment with her.
She works 9-5 and so do I with the exception of Friday when I work 8:00-4:00 so I was planning to call today at 12 because all other days my only break that I am able to use a phone is at 1:00 in the afternoon when she's on lunch and she wasn't available the next day as expected and I was left with their standard message, "Unfortunately you caught us during our lunch hours so we are not able to take your call blah "
I received a few voicemails off her.. 3 where the receptionist is telling me to pay which was fine but I thought that's overkill..then today I received a message on my home phone so my entire house knows my business literally saying "hi there, this is — I'm calling about the $300 you owe us. we haven't heard from you in almost a week now so if you don't pay it today, we will be sending it to collections so you either pay today or it may effect your credit score."
What do you think of this? Can they send it too collections that fast and is this professional to leave how much I owe on the answering machine?
JenWales: Whether they can send it to collections (legally) depends on the terms of your written agreement with the doctor.
Pay the money and find someone more decent. Is this a real doctor? Real doctors aren't going to freak over $300 from 5 days ago.
So, you didn't take care of your responsibilities and now you're embarrassed? Unless you left her a message telling her what was going on, you made it look like you were giving her office the runaround. Legally and professionally she had every reason to call. It's too bad. Sounds like you have some real conflicts with your job, but she's not going to know that unless you tell her about it. Good luck.
this doctor is probably just another quack who just sees patients as organic machines in which she can profit from. I suggest you get a new doctor. Something is fishy about her. I agree with the other user when she said that docs usually don't go crazy if you don't pay them in 5 days.
call and ask what you owe and send a check – it's ridiculous for Doctor to be involving collection agency this fast
Sure they can. Most require payment or some financial arrangement at the time the services are provided to you. Forgetting your card and saying you'll pay them later is not a financial arrangement. Forgetting your credit card is not their problem either. Get over there as fast as you can and pay the bill.
Well they should've being more available. They never should've resorted to that unless you failed to pay your bill for over a month!