Why do customers have an attitude when they can't afford your products?

They come into my store, pick items that they know are out of their price range, then get mad when told the price. When directed to items in their price range, they will say "I'm not paying that much for that", yet they don't have the money for what they want. It's always comical to me.

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They come into my store, pick items that they know are out of their price range, then get mad when told the price. When directed to items in their price range, they will say "I'm not paying that much for that", yet they don't have the money for what they want. It's always comical to me.

I just had a similar situation happen earlier today. Customers responded to marketing material that was giving away an item for free, they came to the store and tried to pick out something other than the free item, then walked out with an attitude when told no. LOL! I love it. Why can't people be realistic with themselves?

I don't go to the Ferrari dealership expecting to get it because I want to only pay $500 for it.
Guess what bums? My marketing material is very clear. There are different campaigns being ran running different promotions. They tried to combine different ones. And as far as success, I am a millionaire so try again. You think the customer is always right? That's exactly how you get ran over by them and put

Guess what bums? My marketing material is very clear. There are different campaigns being ran running different promotions. They tried to combine different ones. And as far as success, I am a millionaire so try again. You think the customer is always right? That's exactly how you get ran over by them and put out of business.

Other answer:

Christopher:
you are right sometimes the customers have unresonable expectations… But It is not always about if they can afford your product or not.. And sometimes it is the business that is in the wrong by over charging too.

people many times know what something is worth..so when they feel that something is overpriced they get angry because they feel that they are being taken advantage of.

Here is a perfect example.
My wife and i went to the hotel swimming pool in las vegas this weekend. we ordered only 4 small things hamburger a hot dog. a coors light and a margarita. that is all. it didn't even come with fries. and was not even very good.

it was a hotel pool so i expect it to cost more. than normal… . but when I got a bill for 96 Dollars that averages to 23 dollars per item.

sure, i was wrong for not asking the prices before i ordered.. but I felt ripped off so you bet I was angry!

And i definitely complained about it .

business have the right to set thier prices..
customers dont have to buy their goods.

But dont expect customers to like it if it is too much money. And dont expect anyone to remain silent about it.. no customer gave up their freedom of speech when they walked through the door to your store.

.

shipwreck:
They might feel it is a bait and switch and just be angry about it. Your problem might also be that people need to ask the price so need to talk to sales people. They might well be able to afford the top of the line but just not want to spend that much and your bottom of the line might be overpriced for what it is. Say you were looking for a vase and the one you liked wasn't priced and when you asked you were told it was $500. First it should have been marked then you are told look on the bargain shelf and find one that is acceptable but cost $200 when you were thinking gift for your sister for $50-$100 at this for $200 is barely acceptable. Even if you offered a free vase for coming in and gave them a dollar store plastic vase they aren't going to be happy with your store.
glenn:
The reason people say "the customer is always right" is not because they really believe that the customer knows more about the product than anyone- it is because without the customer- we quickly become broke. The less customer conflict you have the better your business will do. Find a way to solve this so your potential customers don't get angry- that way they will buy from you now or possibly in the future.
A Hunch:
No one believes you are a millionaire. Why?
Why do you think that someone saying they won't pay the price for something means they don't have the money to buy the product.

I own two businesses, own a house walking distance to the Pacific Ocean in Southern California, etc etc etc.
Does that mean I'm going to overpay for an item, just because "I can" = of course, not.

It sounds like you attempted to do a loss leader on an item and it back fired…

No Bozos:
People should learn to keep their expectations within reasonable levels, but your attitude about the situation is terrible. You're not a very nice person.
Merlene:
With that attitude toward customers, you should consider a different line of work. You'll never be successful in sales.
tro:
nothing has changed, I can remember when I did door to door sales and the customer would tell me he didn't have any money but I would show him something he really needed and would bring out money I could not make change for, happens all the time, people are people
anonimitie:
Yes, the millionaire is a very important lady on the internet! You're the prettiest! Okay?
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